Yesterday I had a conversation with a web agency friend of mine. The head of the agency and his team were completely annoyed by their bug tracking system. Really difficult to translate into German.
They use Asana for their internal projects and it worked great, so they decided to try it out for bug tracking as well. But they were annoyed to no end! Even though the team had done everything as suggested by Asana in the best practice.
The feedback can basically be summarized as follows:
- The project managers and designers said it took too long to report even simple errors.
- The developers were equally frustrated because the reports were incomplete and inconsistent.
- Asana is great for managing tasks, but it's difficult to create effective bug reports, regardless of position.
Yeah, this is where we come in.
From this, I've identified the five main issues that are preventing your colleagues from creating meaningful bug reports in Asana.
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